Questions before you request service.
Answers to common questions about service areas, pricing, attempts, documentation, and timing.
Common questions
If a matter is urgent or county-specific, call dispatch so CLPS can confirm availability and timing.
Dispatch Hotline
What is civil process serving?
Civil process serving is the formal delivery of legal documents to a person or party involved in a court or legal matter.
What areas does CLPS serve?
CLPS serves counties across Wisconsin and Minnesota. Core pricing zones cover western Wisconsin and southeastern Minnesota, with quote-based pricing available for other counties.
How many attempts are included?
The standard process includes up to three attempts at the listed address unless a different plan is quoted.
Can CLPS serve papers outside normal business hours?
Yes. CLPS offers service during evenings, weekends, and holidays when needed and when scheduling allows.
What if the address is wrong or the person moved?
CLPS can discuss skip tracing or other next steps when the listed address is no longer reliable.
What documentation do clients receive?
Clients receive direct communication during the process and Proof of Service after successful service is complete.
How are fees calculated?
Routine service is billed per address, per party. Expedited service fees are added to the routine county rate when rush or same-day handling is requested.
What should I have ready before requesting service?
Have the document type, service address, party name, county, deadline, preferred timing, and your contact information ready. Documents should be emailed directly to clps_express@outlook.com.
What should I do if I received a CLPS door hanger?
Use the door hanger response form on the request service page or call 608.451.8727 so CLPS can follow up with you directly.
Have the details ready?
Use the request form to send the service type, county, timing, party name, and address.